Spam and Orange all round!
Two days ago I decided to activate the email facility on my phone. This seemed like a good idea at the time, where have I heard that before?
After spending countless hours fighting my way through Orange's website over and over again, and more than one phone call to their helpdesk, around midnight I finally managed to succesfully send an email from my phone. Feeling rather good that I finally had it working properly I went to bed.
Yesterday morning I checked my phone and was surprised to see I had twelve text alerts regarding emails that were waiting for me, and so it began!
By the time I had deleted and blocked the extremely dubious offers of lots of cash and enlarged genitalia from my inbox at Orange's website I had another five alerts on my phone! This carried on all day yesterday and well into today when i decided enough was enough and tried to stop all incoming emails to my phone. I may as well have wished for world peace and an end to global hunger!
Orange must have sensed that I was annoyed because they decided to lighten my mood by refusing to allow me into my own email account for an hour. After I was allowed in I then had to register my details, which orange already had, a further two times before they would allow me access to the email manager which turned out to be as useful as a chocolate teapot.
I then phoned the helpdesk where I was introduced to Rebecca. She was extremely polite and understanding and offered several ideas on what I could do, none of which were any good, before admitting that she really didn't know anything because email wasn't her department. Her final solution was that I should phone another helpdesk, this one so helpful that it charged 50p a minute, however, as she optimistically put it ".. don't worry, it shouldn't take that long! "
I decided not to phone them and instead I went through my phone and deleted every reference to email that it possesses. It's now 1a.m.and it has been one hour since my phone was cleansed and touch wood I have not received any more gratuitous offers!
Orange haven't exactly covered themselves in glory this week.
This has been my most recent experience of the evil that is High Volume E-mail Deployment but I'm guessing it wont be the last!
After spending countless hours fighting my way through Orange's website over and over again, and more than one phone call to their helpdesk, around midnight I finally managed to succesfully send an email from my phone. Feeling rather good that I finally had it working properly I went to bed.
Yesterday morning I checked my phone and was surprised to see I had twelve text alerts regarding emails that were waiting for me, and so it began!
By the time I had deleted and blocked the extremely dubious offers of lots of cash and enlarged genitalia from my inbox at Orange's website I had another five alerts on my phone! This carried on all day yesterday and well into today when i decided enough was enough and tried to stop all incoming emails to my phone. I may as well have wished for world peace and an end to global hunger!
Orange must have sensed that I was annoyed because they decided to lighten my mood by refusing to allow me into my own email account for an hour. After I was allowed in I then had to register my details, which orange already had, a further two times before they would allow me access to the email manager which turned out to be as useful as a chocolate teapot.
I then phoned the helpdesk where I was introduced to Rebecca. She was extremely polite and understanding and offered several ideas on what I could do, none of which were any good, before admitting that she really didn't know anything because email wasn't her department. Her final solution was that I should phone another helpdesk, this one so helpful that it charged 50p a minute, however, as she optimistically put it ".. don't worry, it shouldn't take that long! "
I decided not to phone them and instead I went through my phone and deleted every reference to email that it possesses. It's now 1a.m.and it has been one hour since my phone was cleansed and touch wood I have not received any more gratuitous offers!
Orange haven't exactly covered themselves in glory this week.
This has been my most recent experience of the evil that is High Volume E-mail Deployment but I'm guessing it wont be the last!
posted by alexv at 00:43
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